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Privacy

PRIVACY POLICY

(For an Educational Music App)

1. Introduction

This Privacy Policy explains how KARAKOVER (“we,” “us”) collects, uses, and protects your information.

2. Information We Collect

a. Personal Information

  • Name
  • Email address
  • Account login details

b. Usage Data

  • Lessons completed
  • Practice activity
  • App interactions

c. Device Information

  • Device type
  • Operating system
  • IP address

d. Audio Content (if applicable)

  • Recordings you create within the app (for learning purposes)

3. How We Use Your Information

We use data to:

  • Provide and improve learning features
  • Track progress and personalize lessons
  • Process payments
  • Communicate updates and support

4. Sharing of Information

We do NOT sell your personal data.
We may share data with:

  • Payment processors (e.g., app stores)
  • Analytics providers
  • Legal authorities if required

5. Data Retention

We retain your data only as long as necessary for:

  • Providing services
  • Legal compliance

6. Security

We implement reasonable safeguards, but no system is 100% secure.

7. Children’s Privacy

If your app targets children:

  • We comply with laws like COPPA and GDPR-K
  • Parental consent may be required

8. Your Rights

Depending on your location, you may:

  • Access your data
  • Request deletion
  • Opt out of communications

9. Third-Party Services

The App may use third-party services (e.g., analytics, payment gateways). Their policies apply separately.

10. International Users

Your data may be processed outside your country.

11. Changes to This Policy

We may update this Privacy Policy. Continued use means acceptance.

12. Contact Us

Email: [info@karakover.com]

 

REFUND & CANCELLATION POLICY

1. Subscriptions

  • Subscriptions renew automatically unless canceled
  • You can cancel anytime via your app store account

2. Refunds

  • All purchases are subject to the policies of:
    • Apple App Store
    • Google Play Store

We do not directly issue refunds for in-app purchases processed through these platforms.

3. Exceptional Cases

We may review refund requests for:

  • Technical issues
  • Duplicate charges